Summer holidays – at least mine – are over. Two weeks of fabulous camping in France came to a –rainy- end. Of course I have been looking around with my ‘service-design’ and ‘design-thinking’ glasses on. And I don’t know if the following service has been thought through by a designer, but it was clear that somebody with a user centered focus worked on the showers on one of the campsites.

The brief could have been:

How do we take care that a campsite guest can take a shower with a minimum of chance that his clothes become wet (as is usually the case)?

The implemented solution:

The shower was connected to the ceiling pointing to the wall in the back (!) in stead of 1) connected to the wall behind in the back (as clothes become wet easily) – pointing to the door or 2) on the ceiling pointing downwards (clothes become less wett, but still). It was the first time my clothes didn’t become wet at all!! I was happy as a child, appreciating that somebody had been thinking about a solution to the annoyance of having to put on wet clothes.